The item will not be delivered until you set up this appointment. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . The warranty is limited to the terms listed below: If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. Includes customs & duties fees. Customer is responsible for returning merchandise at their own expense. Then contact your credit card company, it may take some time before your refund is officially posted. Your bike also has different speed levels that you can control. Any shipping damage during the ship-back may incur in a deduction from the total refund. Our owners have taken the time to carefully select only the best brands with track records for excellent products. This service relies on FedEx Ground, so we do not ship to P.O. As soon as you place your order, you will receive an order confirmation e-mail. We report the amount of the sale on the Customs form. Original proof of purchase is required to establish proof of purchase and warranty effective date. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. Any and all implied warranties are excluded. We will also notify you of the approval or rejection of your refund. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. Returns (if applicable). All items should be returned to the following address (unless otherwise directed by Bikonit service. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. (see details below). The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Bolt Up 14" Electric Bike . Provide us with a phone number where you can be reached by customs when your product arrives. Five (5) years from the date of purchase on all structural frame components and frame. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). FRONT MUDGUARD (Plastic) JUPITER ZADON. Customs policies vary greatly among countries. Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah by Jupiter 1 review $214.00 Quantity Add to cart Description Spare battery for Discovery and Discovery X5 Electric Bikes. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. 1 Variant available. If you havent received a refund yet, first check your bank account again. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. Please request a Return Merchandise Authorization. Please try to stay in this range, the timing on this step is important. Contact Jupiter Bike Tech Support at 813-609-2453 opt. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. Note to international customers: You are responsible for any and all duties or taxes that may apply. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. These can be checked bycontacted our Customer Service Department. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. For proof of delivery, we recommend that you return items via UPS/FedEx or insured USPS. The dealership will then be responsible for processing your reimbursement. Do not order items that are illegal to import into your country. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? The original shipping charges are non-refundable. $299.99. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Refunds will be for 100% of the entire purchase price including the original shipping costs. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. Get Quote. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . How to Replace a Tire or Tube Please contact your local customs office for information.To avoid a delay in receiving your order from customs, consider the following: If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Your initial posting puts you in line for the next technician to assist you. Your battery is warranted for any manufacturer defect in material or workmanship. Shipping costs are non-refundable. 4 on 3 reviews. Shipping costs are included with any unit going ground to the lower 48 states. In no event shall NAKTO E-BIKEbe responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. All components are warrantied until the end of the Manufacturers Limited Warranty Period. In cases where multiple components are missing, you may be redirected to the retailer for assistance. We accept a return on products. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. HIGH-PERFORMANCE, EXTENDED MILEAGE. . Watt Hours. 12 Month (ONE YEAR) Battery Limited Warranty. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Use promo code BATTERY99 to lock in" Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. Watch. We will either provide you a return shipping label or you will have to arrange the shipping yourself. $999.99. (contact EMOJO Support for a REA form at. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Please try to stay in this range, the timing on this step is important. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. We delivered. 1275 * Always follow care and preventive maintenance procedures. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. 15% Re-stocking fee will apply to all new returned items. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Keep your battery charged! We will also notify you of the approval or rejection of your refund. Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. IMPORTANT: If contents cannot be inspected immediately, notation on carriers paperwork must state: Carton damage, subject to inspection and list type of damage. Those returns aresubject to a15% restocking fee on the purchase price, as well as return shipping fees. . *Customer is responsible for returning the merchandise at their own expense. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. If you have any further questions about the ordering and shipping process, feel free to contact us by email at, ** total_quantity ** | ** unit_price ** / ** unit_measure **. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser. NAKTO can supply a return label with a shipping and a restocking fee being charged on receipt of an undamaged E-Bike with no missing parts. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. TVS Jupiter is a scooter available at a starting price of Rs. Atlas Defiant Discovery X5 Discovery X7 Summit. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Do not buy the bike if you suspect any of its serial numbers have been tampered with. Please always know and abide by your local laws pertaining to electric bikes. We will send you the tracking information within 24 hours to the email address you provided when checking out. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Therefore, we cannot, and will not, offer advice about taxes in your country. Make sure that you have checked the serial numbers before you purchase the bike. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. Check Jupiter specifications, mileage, images, 6 variants, 15 colours and read 4197 user reviews. We are able to do this by partnering with the best manufacturers around. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. Consumable items which may need replacing due to normal wear and tear like tires, tubes,lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. This warranty only applies to the original owner of a NAKTO E-BIKE products. We will not accept freight damage claims later than 15 days from receipt of product. The battery is sealed and cannot be opened or fixed. In the case that the model is no longer in production, a replacement will be made with an equivalent model. Please contact your local customs office for information. If youve done all of this and you still have not received your refund yet, please contact us atinfo@eunorau-ebike.com. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. We will also notify you of the approval or rejection of your refund. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 Then write down the number of pieces missing and note them as"short.". For optimal functionality and extension of maximum reliability. Aventon says the Sinch will fit riders from 5'0" to 6'3" in height. I know that with Tesla the cost was in the R&D and sophisticated BMS. Brochure. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. Next, contact your bank. A phone number is required by the freight company so a delivery appointment can be made. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. so Qualibikes arequite durable. Locations with limited access may require addition shipping fees. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. An additional $50 freight delivery fee is charged for shipping to New York City (Zip codes ending in 100-104, 110-119, 150-196), Marthas Vineyard and any island delivery within the 48 contiguous United States. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Anything outside of the USA incurs additional shipping charges. AK & HI ship by AIR at additional cost. Overloading beyond recommended capacity . If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. For your safety, it is not recommended that you buy a boxed bike (i.e. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. for cart:Rs100.00) Material:ABS Plastic. Non-consumables: 6 months from the day of purchase. Folding electric bikes. Jupiter Batteries JB12-100 Replacement Battery. do not lose the magnets. Any item that is returned more than 14 days after delivery. If the bike has been used in excess of the nominal (<10 miles) test ride or shows signs of abuse, excessive wear and tear or damage there will be a 20% inspection, re-packaging and re-stocking fee withheld from any eligible refund in addition to actual costs associated with the repairs. You can wake the cells up by following these steps: . This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. A 15% restocking fee may also apply. Haze Electric Bike Charger. The battery is sealed and cannot be opened or fixed. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. When you return or exchange an item in store, we may require a valid photo ID. If you decide to return the item you will need to have all the original packing materials. We do not cover normal wear and tear on any components. Merchandise must be received in 100% new, re-sellable condition. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. . One of the best foldable e-bikes in the market, affordable and with great looks.J. This only includes shipping, customs/duties fees are the responsibility of the customer. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. 1) Customers opening any components by themselves, 5) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, 6) Damage or failure due to accident, misuse, abuse, or neglect (such as the with battery). Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. Motorized bicycles perfect for city travel. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. Please include all paperwork, parts, and accessories. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. Manuals, accessories, promotional items associated with that sale for refund if it has been ridden,,! In any way purchase the bike if you have already placed your order is will be the of! A refund yet, please contact an authorized Dealer or ELECTRIC WHEELS customer Service Department atinfo @.... In production, a replacement will be for 100 % new, condition. 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