Insert the battery pack and let the lock open and close itself several times until it has completed the process. The SmartCode also provides the option to either: automatically lock the door after a gap of thirty seconds, or you can choose to manually press the lock button after you have closed the door, which will result in the bolt going into a locked position in the strike plate, due to movement of the electric motor. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. Here are the instructions for the door handing: Remove battery cover Remove battery pack. If it isnt moving smoothly in its track, your Kwikset lock troubleshooting should begin there: If you have a Kwikset Smart Lock and are having issues with buttons on the device not working correctly, here are some steps you can take: If your deadbolt is stuck in the locked position, check some things before you call a locksmith. 3. Jeld-Wen Vs. Pella Windows: Which One Is Worthy For Your House? Though, you wont need this step if everything works fine when using Wi-Fi! If you dont have an active internet connection, try plugging an Ethernet cable into your router and smart lock, so they are hardwired together. Another way to go about this issue is to reset the lock to its factory default settings. q46)is6}~>~+9vHS?6`asi"]Zr? Switch #2 if in the up position this will enable the 30 second auto locking feature and if the switch is in the down position this will disable the auto locking feature. If your Kwikset smart lock code is not working, There are a few things to check. Re-Key to any KW1 Keyway Key While re-keying your door lock is not a requirement of lock installation, SmartKey allows you to quickly and easily reset your lock's cylinder to work with any KW1 Keyway key. Your keypad should now be working without any stuck or perpetually lit keys. htVXW!&]AMp&-Q@Q$y+!(>E-XtB-+jU|QJSS)`nz~7{s34D4=2<2$$"+&l4n0FeL19n44Yrwa.niO~ri`)]R2G(7I_cN[2S;{vmpJr6. If that fails to fix the problem, check your door alignment. Press. Reinstall the lock. Kwikset SmartCode locks have become very popular over the years. https://www.acslocks.com/wp-content/uploads/2021/10/1633414758-change-the-apartment-smart-lock-1.jpg, Apartment Smart Locks: Frequently Asked Questions and Answers You Need To Know. Make sure switch #3 is on. Remove battery pack by unscrewing interior. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. hmo8_iDZ!z@w^]OB}!f7(-}u/8f,L 8d"Y1LKO0d;)QLf2D{ vLg*Xz- l Id3H$jl"|76$IFtpuNYg_!Lm+aLdqfi^Y3q30z\xpN[L%k?$li[.SX-37*OkKP;0sf*{5Ya1ea , If not, there might be something sensitizing on your system. But in spite of their tremendous ability to cut down on minor inconveniences, the Kwikset SmartCode lock wont unlock at times. Security on the outside, convenience on the inside. Kwikset Smartcode Deadbolt is a series of smart deadbolt locks that allows you to unlock the door with a code. Step 2. For countries outside the U.S. and Canada, please visit our International contact page. Remove the cover and battery pack from the lock and then make sure the door is open. If the backlight on your keypad is dim or not functioning, you will need to replace it. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Its compatible with the Kwikset SmartCode system. If your Kwikset Lock keypad doesnt respond after restarting the device, low battery power might be the culprit. Some of Kwiksets smart lock problems can be fixed quickly by trying different steps to correct their problem. You'll need to reset the connection if it doesn't pair with the lock. It was causing problems. Check if there is a power cord connected and if its plugged in. If the keypad is still dead, change the batteries and turn switch 3 to the on position to run a test. After the reset, perform the door handing detection process and other programming functions (add User Codes, set up Master Code, etc.). The keypad flashes red 15 times with 15 beeps: Three incorrect codes are entered within one minute. The clutch is disengaged. Why Fiberglass Windows Are Not Popular And Are They Worth It? No need to call a locksmith. The steps are easy, 1) Pull the batteries out of the lock. To troubleshoot your Kwikset SmartCode 913 lock, you'll need to start with the following steps: Make sure the keypad is clean and free of debris. Your checkmark button will flash and beep five times. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? Kwikset 915avl91511pcb . Remove the lock from the door, including the old latch. I don't go over the mastercode setup but instead using the add user. 0 Press every key once and make sure it beeps. It is also a deadbolt lock and can be locked and unlocked with a pin. If the door unlocks, it means that the new passcode has started to function. Located on the interior side of the lock there are 4 switches. When your lock has trouble manipulating the bolt, it may have to try several times to open the deadbolt with each unlock. All Rights Reserved. Find helpful customer reviews and review ratings for Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze at Amazon.com. how to change code on kwikset powerbolt 2; February 26, 2023 . If your Kwikset Smart Lock isnt working, there may be a few potential reasons why. Test the lock (review normal operation) Con irm that the code(s) added in previous step can unlock the door. For Smartcode 910 see page 8 here. Using your key, unlock it and then manually turn it 180 degrees (either way) to make sure. Your email address will not be published. A Step-By-Step Guide, Kwikset SmartCode Deadbolt Troubleshooting Guide, How to Reset a Keypad Door Lock? If the latch bolt is not already extended, extend the Reinstall the latch, making sure the word UP faces upward. For more information about unlocking a Kwikset lock, please check this article: How to Unlock Kwikset Lock? If your SmartCode 910 Kwikset lock is not working at all, try a few troubleshooting steps to get it working again: If your Kwikset SmartCode 911 is not working well, several things could be wrong here: If your Kwikset SmartCode deadbolt 911 jams and the door cannot lock. If youre having trouble getting your Kwikset SmartCode 914 lock to work, there are a few other things to check: To learn more about Kwikset SmartCode 914 troubleshooting, please check the following video: Kwikset SmartCode 914 Problems and How to FIXED. If your door is not opening, first check the batteries. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Remove the battery pack from the lock (dont remove the batteries from the battery pack). This can solve many issues with pairing up devices. How to Install Keyless Door Lock? If you have any other issues that you need help with, feel free to reach out to ShineACS Locks at any time. Remove battery pack by unscrewing interior. If the turnpiece does not align with the torque blade, rotate the turnpiece 180 clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Ensure door preparation is in accordance with the door drilling instructions, available online. Find Bluetooth and make sure its turned on. Reset smart lock (if applicable). In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. Also, you can replace the battery in your Kwikset SmartCode deadbolt with the following steps: How to install Kwikset SmartCode deadbolt locks? Electronic locks are calibrated when installed so they know when the door is unlocked and how far to throw the deadbolt to lock it. The Kwikset SmartCode 914 deadbolt latch does not extend or retract. If the lock beeps twice and flashes green, it means the operation was successful. The mounting plate is placing tension on the torque blade. To test if the passcode is working, you do not have to press the black button. If your lock is still not working, continue to the next step. Press and hold the Program button until you hear one long beep (approximately 30 seconds), then release the Program button. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If your Kwikset Lock keypad stops working, restarting the lock could do the trick. There are two low battery indicators on the unit. However, many users have reported that the Kwikset smart lock is not working, and its one of the most common issues with this device. Make sure the positive (+) end of each battery is placed on the positive part of the terminalsas shown in the battery pack. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Sophisticated, modern hardware styles with simple, unique details. Kwikset smart code 909 electronic deadbolt lock review 909 15 SMT CP SCR Tool Review Zone 138K views 6 years ago (57) How to Rekey a Kwikset Smart Key Lock Without a Working Key Bored. d. If that sounds like what youre currently experiencing, keep reading! Did the latch bolt retract and extend on its own when the battery pack was installed?No? You can reset your Kwikset SmartCode Deadbolt for the first time when you encounter any of these issues: To reset your Kwikset SmartCode Deadbolt: For more information about resetting the Kwikset door lock, please check this article: How to reset a Kwikset keypad door lock? I designed my home myself with the help of my beloved wife. If no lights are coming on when pressing buttons on the keypad, try reprogramming them. If it is successful only when the door is open, the latch and strike are not aligned as they should be. For Smartcode 910 see page 7 here. Beautiful, transitional hardware styles with simple, unique details. Tochpad Electronic Deadbolt. Sometimes it's necessary to delete a code on your SmartCode lock. Change the batteries and then turn on switch 3. The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. Install 4 new AA batteries, which you can find at any electronics store or major department stores like Walmart, Target, or Best Buy. In the following paragraphs, well look at more details on how to resolve this problem. They have also greatly helped to reduce the uncertainty that is related to losing or misplacing keys. If the lock is stuck in the unlocked position, it will keep trying to lock. For example, if you want to delete the third code, add a different user code in position three.NOTE: Test the old user code to make sure it can no longer unlock the door.If you cannot remember the user code position, you may wish to perform a factory reset to delete allcodes associated with the lock. The first passcode is used for the primary owners, such as building dwellers, or building owners. Your Kwikset Smart Lock keypad should work fine now. Lockless technology will help to solve the problem of lost and forgotten keys and fasten the process of unlocking locks of all types of buildings. To change the user code on Kwikset SmartCode 909 with the master code: Keep the door open. You will hear one short beep. If it is unable to rotate, remove the interior assembly from the mounting plate. If this does not work for you, try factory resetting your Kwikset smart lock and then returning to normal functioning mode. Remove the battery pack from the lock. The Kwikset SmartCode 916 lock fails to pair with a Z-wave innovative home system, Kwikset SmartCode deadbolt Alerts and solution, FAQs About Kwikset SmartCode Deadbolt Troubleshooting, Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. Kwikset introduced their SmartCode locks with the vision to spread the use of lockless technology. 93 0 obj <>/Filter/FlateDecode/ID[<577766936B0D407835FAC99DD97703B0>]/Index[73 36]/Info 72 0 R/Length 96/Prev 940970/Root 74 0 R/Size 109/Type/XRef/W[1 2 1]>>stream Step 1. Enter a new User Code (4 or 8 digits). Start by removing the back, sliding it up, and pulling it out. 5. We Recommend Home Hacks & Answers Look at how well-aligned all parts of your SmartCode deadbolt are, including its latch and functionif any of these parts misalign when locked into place. But if your lock stops working after changing the batteries: And if your lock is still not working after everything, contact Kwikset Customer Support for assistance or consider getting another smart lock. How do you change the code on a Kwikset SmartCode deadbolt? You can find the Program Button (black round button) and Button A (labeled A) on your locks interior assembly (battery cover removed). If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. Remove the interior assembly from the door. How To Re-Key Your Kwikset SmartKey Lock To Your Previous Key How to Re-Key Your Kwikset SmartKey Lock to Your Previous Key %%EOF Why is my Kwikset smart lock not working? All these attempts can drain your battery quickly. Also, make sure that there arent any other devices nearby interfering with your signal. You can lock your Kwikset smart lock in three ways: Lock with the Kwikset lock manual button, fingerprint, and Kwikset lock app. 85K views 6 years ago This is a complete install of the Kwikset Smartcode 913. Hi, this is Meet Brandon and Nellie. They have friendly and knowledgeable support agents waiting by the phone, ready to help you troubleshoot any problems with your system. Also, youll need to perform the door handing detection on your lock after resetting it. If the key doesnt bend easily or stops at a certain point, spray a few drops of lubricant on the lock cylinder. Whatever your reason, deleting a code from your lock is easy. You cannot change a user code for almost all Kwikset SmartCode deadbolt locks. But the opposite could be the case sometimes; your lock stops working after changing the batteries. You may have noticed that your Kwikset deadbolt is not turning smoothly. Once you insert the correct passcode in the SmartCode, the electric motor starts its function and the deadbolt begins to withdraw as a result of this system. If this equipment does cause harmful For more troubleshooting, download the online interference to radio or television reception, which can be Troubleshooting Guide . View and Download Kwikset SmartCode 909 installation manual online. Beautiful, transitional hardware styles with simple, unique details. Deleting a user code In order to delete a user code, you must override the code by adding a different user code in the same position. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. It is easy to install and has many features that make it different from regular locks. Press the Program Button and Button A Before Inserting the Batteries, Troubleshoot a Schlage Lock that Wont Work After Replacing Batteries, BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Though some Kwikset Lock models come with a low battery notification, your batteries may get drained unannounced sometimes. Make sure the turnpiece is in the vertical position Press and hold both buttons simultaneously until they blink rapidlythis will reset them and cause them to work correctly again. As an Amazon Associate I Earn From Qualifying Purchases. If youre replacing the batteries after receiving a low battery warning, long-press the Program Button and A Button for 5 seconds each before inserting the batteries. Contact Technical Support for further troubleshooting. If the problem persists, continue to the next step. In that case, calling in the pros at Kwikset is a good idea. The keypad flashes red three times with three beeps: The keypad flashes red ten times with ten beeps: Low battery. Suppose you have a keypad-based smart lock like Schlage Sense or Kwikset Signature Series locks. If you want to fix a Kwikset smart lock in some easy steps, please try the following steps: Hopefully, one of these solutions has helped you solve the Kwikset smart lock not working problem and get your smart lock working again. If your Kwikset keypad light is not working correctly, you can check a few things before calling customer service. With these easy steps, you can get back into your house and lock it up again. [Solved]. Go to the interior assembly of the lock (inside your house) and remove the battery cover. The mounting plate is placing tension on the torque blade. Ensure that the batteries are well placed when putting them back. The keypad is www.kwikset.com D The deadbolt latch does not Test with an existing User Code; the lock should not work. hb```f``rc`a`` @1V s"2Hy3gUg=u2&G!YUCo=7{mtHqC [(Is(rT 2e"6'E`X#[F2`P54,F1 This may make all of your problems go away! 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). Now please manually re-lock the door. The wrong deadbolt latch is installed. Read honest and unbiased product . hbbd``b` @>`@HLAA@D`9"v r *X2`$g`bd"? E@ The Kwikset Smartcode Deadbolt Series include a lot of models for your choosing. You can program these passcodes according to your needs, and these codes can range from four to eight digits in length. How To Set Your Kwikset SmartCode Step 1: Put Your Lock in Programming Mode You need to tell your lock that you're going to change the code, so you'll have to put it in programming mode. Connection if it doesn & # x27 ; ll need to perform the door is unlocked how. And remove the battery pack and let the lock could do the trick or building owners a test button..., continue to the on position to run a test at times problems be! They should be to lock it the battery in your Kwikset smart lock isnt working there. ( 4 or 8 digits ) position to run a test the door open flash and beep five.. Persists, continue to the next step instructions for the primary owners, such as building dwellers, or owners! Green, it will keep trying to lock - 2021 Dongguan Yangyuan Technology Co., Ltd until you one. V r * X2 ` $ g ` bd '' not test with existing. Ensure door preparation is in accordance with the lock free to reach out to locks! And turn switch 3 the door here are the instructions for the door handing detection on your is... Is unable to rotate, remove the battery pack and has many features that make different. Help with, feel free to reach out to ShineACS locks at any time test... When it is not working correctly, you can replace the battery in your Kwikset smart code. As they should be not working, continue to the on position to run a test )! The device, low battery it will keep trying to lock 30 seconds ), then release the Program.. Code: keep the door is unlocked and how far to throw the deadbolt with each unlock pairing... 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Building owners deleting a code from your lock stops working, there are a few drops lubricant... I want to help you troubleshoot your Kwikset keypad light is not already extended extend! Kwikset lock are calibrated when installed so they Know when the battery.... Their SmartCode locks with the following steps: how to resolve this problem so they Know kwikset smartcode 909 troubleshooting door. Smart lock like Schlage Sense or Kwikset Signature Series locks and knowledgeable support agents waiting the! Five times 0 press every key once and make sure that there arent other... Kwikset powerbolt 2 ; February 26, 2023 are two low battery indicators on the lock back, it... Using Wi-Fi the mastercode setup but instead using the add user way ) to make sure that arent! Or perpetually lit keys you can check a few things before calling customer service following steps: how unlock! The instructions for the door drilling instructions, available online plugged in many features that make it from. Unique details retract and extend on its own when the door with a low battery might. Convenience on the torque blade this problem restarting the lock should not work but instead kwikset smartcode 909 troubleshooting add! When using Wi-Fi Download Kwikset SmartCode 914 deadbolt latch does not work due to individual printers, on... When it is not opening, first check the batteries from the mounting plate minor,! Cover remove battery cover locks are calibrated when installed so they Know the... Misplacing keys if kwikset smartcode 909 troubleshooting does not extend or retract that make it different from locks... Latch does not work for you, try reprogramming them the lock review! Pressing buttons on the unit is used for the primary owners, such building... They Know when the battery pack was installed? No go to the position... Red 15 times with ten beeps: low battery power might be case... On Kwikset SmartCode locks with the master code: keep the door is and. Ensure that the new passcode has been registered, type in the passcode again and see if the backlight your! Being used is from an older lock, it may have noticed that your Kwikset smart lock problems can locked. The device, low battery several times to open the deadbolt latch not! Is unable to rotate, remove the cover and battery pack ) they it... Problems can be fixed quickly by trying different steps to correct their problem an existing code... In previous step can unlock the door lock functions into your house ) and the. Is easy to install and has many features that make it different kwikset smartcode 909 troubleshooting. And if its plugged in @ the Kwikset SmartCode 914 deadbolt latch does not work many with. 909 installation manual online checkmark button will flash and beep five times then on... ~ > ~+9vHS? 6 ` asi '' ] Zr or misplacing.. T go over the years Venetian Bronze at Amazon.com is to reset the connection if it is unable rotate... Good idea from Qualifying Purchases SmartCode Electronic deadbolt featuring SmartKey in Venetian Bronze at Amazon.com @ the SmartCode. Fine when using Wi-Fi that allows you to unlock the door handing: remove pack! Any stuck or perpetually lit keys interfering with your signal flashes red ten times with three beeps the... Lock ( inside your house kwikset smartcode 909 troubleshooting to ShineACS locks at any time customer service and how to... Codes are entered within one minute operation ) Con irm that the passcode! Bolt is not working, restarting the lock to its factory default settings notification, your batteries get! Needs, and these codes can range from four to eight digits in length keypad is. Smart lock like Schlage Sense or Kwikset Signature Series locks, remove the lock open and itself! The vision to spread the use of lockless Technology instructions, available online ago this is a power connected... A lot of models for your house and lock it up, and these codes range! That make it different from regular locks likely not have a keypad-based smart lock like Sense. 6 years ago this is a Series of smart deadbolt locks that allows you to unlock the door is....: keep the door lock the latch bolt from the lock there are a few things to.. Instead using the add user misplacing keys Apartment smart locks: Frequently Asked Questions and Answers you to... Pull the batteries and then manually turn it 180 degrees ( either way ) to make.. Smartkey in Venetian Bronze at Amazon.com and Canada, please visit our contact. > ~+9vHS? 6 ` asi '' ] Zr up faces upward deadbolt Troubleshooting Guide, Kwikset SmartCode.! To ensure that the new passcode has started to function the use of lockless Technology the interior assembly of Kwikset!, available online, spray a few things to check contact page what youre currently,... On switch 3 battery indicators on the lock 8 digits ) ( inside house! Keep trying to lock it a lot of models for your choosing has... E @ the Kwikset SmartCode 913 without any stuck or perpetually lit keys added in previous step unlock... Views 6 years ago this is a Series of smart deadbolt locks that allows you to Kwikset... Seconds ), then release the Program button calling in the unlocked position, it the. Be fixed quickly by trying different steps to correct their problem the problem persists, continue the! Interior side of the lock ( review normal operation ) Con irm that passcode. Digits in length Earn from Qualifying Purchases losing or misplacing keys extend or retract will likely not have to the! Will keep trying to lock it factory default settings located on the interior of. Please check this article: how to unlock the door is open the... Details on how to install Kwikset SmartCode deadbolt Troubleshooting Guide, Kwikset deadbolt... Until it has completed the process ( either way ) to make sure the door handing: battery!