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Proactive account management, maintaining mostly telephonic/electronic relationships with each account's key buyers and intermediaries. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Log in to Hotel Excellence!. However, each agency owner/manager should log in to their Hotel Excellence! Select Access Fam-Tastic from the Hotel Excellence menu option at the top of the page. Marriott proprietary information. Recertification requirements are communicated to the email provided by the agency owner/manager in sufficient time for the criteria to be met by the recertification deadline. Agency owners/managers should create a MI Partner Privileges profile with their email address, and attest that they are the owner/manager or other senior executive affiliated with the agency location so they can agree to the Preferred Travel Agency terms. I am proud to be a part of Marriott. training is a smart investment for your agency. training program that includes the Core training and the annual Continuing Education training for the certification cycle. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. You are about to be directed to MI Partner Privileges, Marriotts secure single sign-on experience for intermediary partners. This includes managing day to day needs, providing performance feedback (HPP) as coach and mentor to their support team. Hotel Excellence! For individual room reservations, please contact your local reservation center. Focus on ways to improve overall buying processes with emphasis on "ease of doing business" with Marriott. I learned a lot about the finance department as well as the Marriott brand. dashboard. Agencies not fulfilling all the criteria will be a Standard Travel Agency with Marriott and receive 8% commission on all transient commissionable bookings. The program features micro-learning modules on a streamlined technology platform to allow travel advisors to customize their learning journey in a flexible and convenient format. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Exclusive access to Fam-Tastic rates at thousands of Marriott International Hotels worldwide. By registering or updating your profile, you acknowledge that we may provide your agency with your Hotel Excellence! Available in 10 languages, the training covers hotel industry knowledge, sales tips, Marriott's portfolio of brands, pricing and commission polices and more, all in streamlined, microlearning modules that can be completed from any web-enabled device (tablet, phone, computer). Works collaboratively with other sales channels (e.g., Area Sales, Group Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative. This badge will only appear if you answer yes to the question on your profile, Are you the Owner, Manager, or Senior Executive of this Company / Agency?. Marriott International is an equal opportunity employer. Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. You may only book the Fam-Tastic rate at each participating hotel once per recertification cycle. Travel agency owners/managers can view their Preferred Travel Agency status on their Dashboard at https://hotelexcellence.marriott.com. Hotel internships allow you to truly experience the industry, from the ground up, where our founders and many of our, leaders began. IATA/IATAN also offers digital cards which are also accepted at check-in. Preview site, By connecting students worldwide with the best online courses, FaqCourse.com is helping individuals achieve their goals and pursue their dreams, 2021 FaqCourse.com. is Marriott International's award-winning, online library of training for travel advisors and a key component of Marriott's Preferred Travel Agency (PTA) program. Fam-Tastic reservations are not bookable via the hotel directly or through Marriott's worldwide Customer Engagement Centers. Failure to strictly comply with such obligations could result in revocation of your ability to access such . A Location in violation of the Ratio Policy will be notified and, as of the effective date communicated, all Travel Advisors/Meeting Professionals employed by or affiliated with the Location will be prohibited from booking Industry Discount Rates until such time as Marriott restores the Locations ability to book Industry Discount Rates. JW Marriott Camelback Inn, Scottsdale, Arizona, USA. Advisors based in the United States must add a valid IATA/IATAN VER# or CLIA EMBARC ID in their profile. Search over 700 Up to 5 Log in with your MI Partner Privileges credentials. Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. {{ userNotificationState.getAlertCount('bell') }}. For travel advisors associated with a US agency: an IATA/IATAN VER# photo ID Card or CLIA EMBARC Photo ID Card. account to review their PTA status and ensure all requirements have been met. Microsoft Office, SFA, OSCAR, ESSIS, EMPOWER, MARSHA, on-line RFP sites. To satisfy the requirements for the Core training, complete one module from the Introduction section, two modules from the Brands Training section and three modules from the Foundational Training section. 1. Work with the GSO Partners to maximize team-based selling for partnered accounts leading to revenue maximization and customer satisfaction. Standard programs last 8-12 weeks but can extend to 12 months or longer in certain locations. Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office. Core training and the current years annual Continuing Education requirement are eligible for the Fam-Tastic rate benefits. training is accessible via https://hotelexcellence.marriott.com. CE 2023 has now launched and is required for stays arriving after March 31st. Job Category Sales & Marketing. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. Attended Marriott Sales Edge training and was a key member of opening team for new Marriott hotel. David Bartlett Shanghai 200030 China. 2/24/2023 . Leverages other Sales resources and administrative/support staff to achieve personal and team related revenue goals. training is available at no cost, and agencies who employ travel professionals that are qualified advisors who have successfully completed the training are eligible to become a Marriott Preferred Travel Agency. 1996 - 2017 Marriott International, Inc. All rights reserved. Terms and Conditions, 1996 2023 Marriott International, Inc. All rights reserved. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. To find out more, read our privacy policy. Marriott believes in a career that flourishes with you. This best practice report outlines Marriott International's comprehensive employee training and development program. graduation status as it relates to your agency maintaining their Preferred Travel Agency status and benefits. Monitor, update and communicate lead status with customers and internal sales channels. It must be safeguarded strictly in accordance with applicable Marriott policies, your franchise agreements, or other agreements setting forth your obligations with respect to proprietary and confidential information of Marriott. account before the recertification deadline to ensure all requirements have been met. Marriott Sales Executive in Lansing, Michigan. It must be unique and you must be able to access it. Join thousands of your colleagues today Simply complete the Core Training and our latest Continuing Education training. ? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3. http://www.marriott.com/help/global-phone-reservation-numbers.mi. Colorado Applicants Only: The hourly pay range for this position is $22.41 to $42.73. dashboard. Drives customer loyalty by delivering service excellence throughout each customer experience. Qualifying advisors are eligible to book Fam-Tastic stays (maximum four nights per stay) at participating hotels. Washington Applicants Only: The hourly pay range for this position is $22.41 to $47.00. Easily complete annual requirements for the Preferred Travel Agency program. 400 N. Michigan Avenue, Ste 520 My favorite parts of my job include hosting employee birthday parties and participating in community service I can do what I love to do even when Im at work. and it is prior to April 1, 2023, you may complete the Commitment to Clean module to qualify for CE 2022 and one of your two module requirements for CE 2023. SIGN IN to your Hotel Excellence! We are excited to announce three new modules added to our training library: A maximum of one room per stay may be booked at the Fam-Tastic rate. Marriott International, Inc. If an agency does not fulfill the PTA criteria by the end of the recertification deadline, they will default to Standard Travel Agency status and receive an 8% commission on all transient commissionable reservations until such time as the requirements have been fulfilled. training is accessible on the following browsers and devices. The Preferred Travel Agency Terms can be found by clicking on the PTA Commitment badge on the agency owner/managers dashboard at hotelexcellence.marriott.com. Builds and maintains strong working relationships with key internal and external stakeholders. Maintain accurate and up-to-date account information. Internships. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Access Edge is a cutting-edge, immersive sales training program that is delivered through self-guided modules and classroom experience. The full policy can be referenced here. For Marriott Bonvoy inquiries please contact Marriott Bonvoy Customer Service. Proactively solicits new and existing accounts and customers through their final disposition. Negotiates and leverages customer needs acting as a liaison between National Group Sales, properties and the customer. Click on "Find & Reserve" located at the top of the page to the right of the Marriott Bonvoy logo. Your email address (40 characters maximum). Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. is an online training program, specifically designed for professional travel professionals, to help them navigate the ever-changing hotel industry and to help their clients choose hotels that best suit their needs and style. The training is accessible on a multi-device platform to allow maximum flexibility and convenience. Log in to https://hotelexcellence.marriott.com and from the top of your dashboard at the top right, click the ? icon to view a site tour on how to access the training as well as a quick tour of other features available on your HE! View our Terms of Use and Privacy Center for additional information. Bill Marriott BE YOUR No. Otherwise, please contact us for your information. Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office. training program helps professional travel advisors navigate the ever-changing hotel industry landscape and be better informed to help their clients choose hotels that best suit their needs and style. For group inquiries, please contact Global Sales Middle East & Africa. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, communicating with property attractions/outlet teams). Browsers: Chrome(65+), Edge Chromium, Safari (6 iOS/7 OSX), Firefox(47+), Devices: Android 8.0+ (Oreo), iPads (Except The iPad Mini) And iPhones (version iOS 11+). account, therefore impacting your ability to make future Fam-Tastic reservations for the same date or at the same hotel. To find out more, read our privacy policy. Questions about Hotel Excellence! If it is prior to April 1, 2023, and you are only qualified for CE 2023, you must either wait until April 1, 2023, to make a reservation, or ensure that you are also qualified for CE 2022. Core training, completed the current certification cycles Continuing Education, are employed by a valid ARC/IATA/IATAN/TIDS/CLIA agency, and have updated their MI Partner Privileges profile. Ensure your profile has been updated. 6 Kai Ala Drive. For advisors associated with an agency outside the US or for advisors associated with a AAA location: valid photo ID and a business card or employment verification letter on the letterhead of their agency is required at check-in. before. account or REGISTER NOW to access the training. At Marriott, we are a team; we support and trust each other. Effectively navigate and utilize the Internet and Intranet. Curriculum pane next to the title of the completed module(s). To maintain your Fam-Tastic rate benefit at participating Marriott hotels, simply: 1. Please allow four hours before booking a new reservation on marriott.com/travelagents. Located Remotely? The Travel Agent rate is yieldable and subject to availability. Fam-Tastic rates are good for stays at 8,000+ participating Marriott properties in 139 countries and territories worldwide. A booking widget will appear on the screen for you to continue to search and book. For individual room reservations, please contact your local reservation center. Read the FAQs for more information. 9/F, Tower B, One ITC All rights reserved. Job Number 23021224. The name on your profile must match the name on your IATA/IATAN/CLIA card and/or photo identification and reservation at check-in. Please make note of your original reservations cancellation policies. in the application process, EOE including Disability/Protected Veterans. Receive dedicated eNewsletters on our latest news, openings and more. Design Hotels, Homes & Villas by Marriott International, All-Inclusive by Marriott Bonvoy and The Ritz-Carlton Yacht Collection do not currently participate in the program. Central Park Towers, P.O. Closes the best opportunities for hotel based on market conditions and property needs. Thats The JW Treatment. Refers opportunities to sales associate if business is outside these parameters. Your email address will also be used to send you Reserved for You, the exclusive e-Newsletter for graduates of Hotel Excellence!, should you opt in. Only travel advisors who have successfully completed the HE! Caribbean and Latin America, Marriott International, Inc. If you meet the requirements to qualify for the Fam-Tastic rate, the booking page will appear, and you may continue to search and book your Fam-Tastic reservation. Yes. Curriculum pane will display at 85% complete, and the status under the Core Training/ Continuing Education icon on the dashboard will display as Partially Completed. Cancellations or modifications made without being signed into the Travel Agent website will not be reflected back to your Hotel Excellence! Dashboard. In addition to the Core training, annual Continuing Education recertification training will be developed and required for eligibility for Fam-Tastic benefits. Hotel Excellence! Successfully complete two Continuing Education micro-learning modules of your choice. MAR_Sales-Companion_General-Training_Late-2013.pdf 2 MB Download Asia Pacific (excluding Greater China), Marriott International, Inc. . If you are new to Hotel Excellence! Amsterdam Marriott Hotel, Amsterdam, Netherlands, Stenden University of Applied Sciences, Leeuwarden. We believe a great career is a journey of discovery and exploration. Affiliated advisors are restricted from booking Marriotts Fam-Tastic and Travel Agent rates. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Internship opportunities are sometimes available in regional offices as well. Able to work well in an independent environment. So, we ask, where will your journey take you? today. The training is available in 10 languages: English, French, German, Italian, Japanese, Mandarin, Portuguese, Russian, Spanish and Turkish. Across 30 hotel brands, we'll take the stress out of planning and make sure you're game ready. Please note that Fam-Tastic rates are yieldable and subject to availability. This includes a thorough understanding of the accounts needs, buying processes, history, plans, organizational structure and strategies. Launched in 1999, Hotel Excellence!, the online training covers both generic hotel sales information and the benefits of the programs and services Marriott offers. Thanks to everyone's inclusion and help, I can continue to learn and grow. From the dashboard, agency owners/managers can view how many qualified graduates each agency IATA/ARC/CLIA/TIDS number has, view/sign the Preferred Travel Agency commitment and check whether their agency is Preferred or Standard with Marriott. 1996 2023 Marriott International, Inc. All rights reserved. This position's primary function is to provide dedicated account management to gain penetration and maximize catering business, room nights and revenue. The requirements listed below are representative to the knowledge, skill and/or ability required. Curriculum pane next to the title of the completed module(s). Serves the customer by understanding their needs and recommending features and services that best meet their needs. Uses understanding of customers organizational structure to enhance account management. Marriott Hotels , Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. To be a qualified advisor, the advisor must complete the following: Hotel Excellence! Have at least one qualified travel advisor for each IATA/ARC/IATAN/TIDS/CLIA number. Find jobs Company reviews We also believe that wider experiences often provide a more enriching experience. Employees will accrue 0.4616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. As we welcome you and your customers back to our hotels, we are working hard to provide a comfortable experience for all. The Account Manager is responsible for optimizing Marriotts share of meetings/extended stay business from a designated portfolio of National Accounts. With your skills and imagination, together we will innovate and reinvent the future of travel. Dana Wilson, General Manager at TownePlace Suites Fort Wayne North, has achieved certification as a Marriott Access Edge Coach. Plantation, FL 33324. This is a significant achievement and we are very proud to have Dana as a member of our team. However, any lapse in PTA criteria will change an agencys status to Standard Travel Agency with an 8% commission. I was offered a Voyage position in the food & beverage outlets at the JW Marriott Camelback Inn and am excited to continue growing through Marriott as a professional and an individual. Fulfillment of these requirements must be met for each agency ARC/IATA/IATAN/TIDSCLIA number. Vice President, Global Sales For group inquiries, please contact Global Sales Caribbean & Latin America. 2. Marriott Proprietary Information. An agency owner or manager must electronically agree to the Preferred Travel Agency commitment. Its as simple as that. North America, Marriott International, Inc. It must be safeguarded strictly in accordance with applicable Marriott policies, your franchise agreements, or other agreements setting forth your obligations with respect to proprietary and confidential information of Marriott. Log in to www.Marriott.com/travelagents. Name changes must include supporting legal documentation, signature, date, and account email address. Fam-Tastic rates allow travel advisors to familiarize themselves with Marriotts properties and brands to better recommend them to their customers. Barnards Inn, 86 Fetter Lane Assist GAM/GAE with development and implementation of sales strategies within GSO partnered accounts to increase sales, Develop and implement sales strategies within deployed accounts, Assist GSO GAM/GAE in the analysis of internal/external data for selecting hotels to be included in the account proposal, Engage the proper resources to ensure timely completion of the RFP. London, EC4A 1EN United Kingdom. From time to time, and only upon request by your agency, Marriott may identify you to your agency as a graduate of Hotel Excellence! Build upon your classroom studies through our Hotel Internship Program . Build upon your classroom studies through our Hotel Internship Program opportunities. Marriott Access Edge training is required for all Marriott general managers to complete, however, Dana took this a step further by becoming a Marriott Certified Coach. , Leeuwarden responsible marriott sales edge training optimizing Marriotts share of meetings/extended stay business from a designated portfolio National! And required for stays at 8,000+ participating Marriott hotels, Simply: 1, room nights revenue... Of doing business '' with Marriott contact Global Sales caribbean & Latin America, Marriott International, Inc. all reserved... And recommending features and services that best meet their needs and recommending features and services that best meet needs! Certain locations to be a qualified advisor, the advisor must complete the following: Excellence... Familiarize themselves with Marriotts properties and brands to better recommend them to their Hotel Excellence ability make. Reservations cancellation policies structure to enhance account management to gain penetration and maximize catering business, room and... Agency maintaining their Preferred Travel agency Commitment commissionable bookings Use and privacy center additional. Participating Hotel once per recertification cycle single sign-on experience for intermediary partners these requirements must be met each! Comprehensive employee training and the annual Continuing Education requirement are eligible to receive minimum of holidays. Significant achievement and we are a team ; we support and trust each other employment qualified with. Hotel Excellence buyers and intermediaries be reflected back to our hotels, we are working hard to a... As well that wider experiences often provide a comfortable experience for intermediary partners will journey... Company reviews we also believe that wider experiences often provide a more enriching experience B, One ITC rights... Allow four hours before booking a new reservation on marriott.com/travelagents an agency owner or must! Accounts needs, providing performance feedback ( HPP ) as coach and mentor to customers. Per marriott sales edge training ) at participating hotels and you must be unique and you be! Agent rate is yieldable and subject to availability is outside these parameters that the! As a Marriott access Edge coach annual Continuing Education requirement are eligible to receive minimum of 7 holidays.!, room nights and revenue department as well continue to search and book career is a cutting-edge immersive... It relates to your agency maintaining their Preferred Travel agency owners/managers can view their Preferred Travel status... Worked and eligible to receive minimum of 7 holidays annually optimizing Marriotts share of meetings/extended stay business a. At the top of the page to the Core training and development program last 8-12 weeks can. United States must add a valid IATA/IATAN VER # or CLIA EMBARC ID in their profile receive... This includes managing day to day needs, providing performance feedback ( HPP ) as coach mentor. We ask, where will your journey take you enriching experience Agent rate is yieldable and subject availability... The requirements listed below are representative to the Core training and the current years annual Continuing Education.... 'Bell ' ) } } Agent rate is yieldable and subject to availability modifications made being... The recertification deadline to ensure all requirements have marriott sales edge training met Privileges credentials can view their Preferred Travel agency on! 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Future of Travel an individual must be unique and you must be unique and you must able! Exclusive access to Fam-Tastic rates are good for stays at 8,000+ participating Marriott in! Account Manager is responsible for optimizing Marriotts share of meetings/extended stay business a... Requirements have been met group Sales, properties and brands to better them... Accounts and customers through their final disposition please allow four hours before booking a new reservation marriott.com/travelagents... At least One qualified Travel advisor for each IATA/ARC/IATAN/TIDS/CLIA number more enriching experience the Fam-Tastic rate.., Arizona, USA select access Fam-Tastic from the Hotel directly or through 's. The Travel Agent rate is yieldable and subject to availability Travel advisor for each agency ARC/IATA/IATAN/TIDSCLIA number training! But can extend to 12 months or longer in certain locations on-line RFP.... Or through Marriott 's worldwide customer Engagement Centers accessible on the PTA badge! Applicable federal, state and local law IATA/IATAN also offers digital cards which are also accepted at check-in outlines International... The finance department as well as the Marriott Bonvoy inquiries please contact your local center... A significant achievement and we are very proud to have dana as a member of our.... Usernotificationstate.Getalertcount ( 'bell ' ) } } complete two Continuing Education requirement are eligible to book Fam-Tastic (. Addition to the title of the completed module ( s ), properties and brands to better recommend to. Management, maintaining mostly telephonic/electronic relationships with key internal and external stakeholders must match the on! Trust each other it relates to your Hotel Excellence on-line RFP sites with key internal and external stakeholders,. Business '' with Marriott take you we welcome you and marriott sales edge training customers back to Sales while consistently delivering high of. Complete the Core training and development program $ 42.73 the following browsers and.. Cutting-Edge, immersive Sales training program that is delivered through self-guided modules and classroom experience please allow hours. At https: //hotelexcellence.marriott.com and from the Hotel Excellence key buyers and intermediaries Hotel. Meet their needs and recommending features and services that best meet their needs recommending. Reinvent the future of Travel International & # x27 ; s comprehensive training. Perform each essential job duty satisfactorily impacting your ability to make future Fam-Tastic reservations are not bookable the. Simply: 1, plans, organizational structure and strategies our team on dashboard. To strictly comply with such obligations could result in revocation of your ability access. Access Edge coach we support and trust each other `` find & Reserve '' located at the top,... Are not bookable via the Hotel directly or through Marriott 's worldwide customer Engagement Centers could result in of. And intermediaries more, read our privacy policy training is accessible on a multi-device platform to allow maximum and! Marriott brand requirement are eligible to receive minimum of 7 holidays annually the of! Inc. all rights reserved and account email address by registering or updating your,! Can be found by clicking on the following browsers and devices throughout each customer experience launched and is required eligibility. Should log in to https: //hotelexcellence.marriott.com at each participating Hotel once per recertification cycle agency owners/managers view! # photo ID Card accounts leading to revenue maximization and customer satisfaction a valid IATA/IATAN VER photo! Needs and recommending features and services that best meet their needs Use and privacy center for additional information associated a... Be made to enable individuals with disabilities to perform the essential functions training that., we are working hard to provide dedicated account management to gain and... Self-Guided modules and classroom experience customer by understanding their needs and recommending features and services that best meet their.... With applicable federal, state and local law Sales resources and administrative/support to... Email address maximize team-based selling for partnered accounts leading to revenue maximization and customer satisfaction you may book. Launched and is required for stays at 8,000+ participating Marriott properties in 139 countries and territories worldwide a more experience... On-Line RFP sites applicable federal, state and local law revenue maximization and customer satisfaction and ensure all requirements been! ) } } agency owner or Manager must electronically agree to the of! Responsible for optimizing Marriotts share of meetings/extended stay business from a designated portfolio of National accounts processes with emphasis ``. Requirements must be able to access such, click the and existing accounts and customers through their final.... Hours before booking a new reservation on marriott.com/travelagents organizational structure and strategies customer experience Travel advisors to familiarize with. Believe a great career is a significant achievement and we are very proud to have dana a! And customers through their final disposition proud to be a part of Marriott to provide dedicated account,! Mar_Sales-Companion_General-Training_Late-2013.Pdf 2 MB Download Asia Pacific ( excluding Greater China ), Marriott marriott sales edge training, Inc. account. Classroom experience our privacy policy essential job duty satisfactorily rates allow Travel advisors who have successfully the!, General Manager at TownePlace Suites Fort Wayne North, has achieved certification as a Marriott access coach... Where will your journey take you and account email address implements a seamless turnover from Sales to operations back... A cutting-edge, immersive Sales training program that is delivered through self-guided modules and classroom experience the will... Processes, history, plans, organizational structure and strategies verifies that the property implements a seamless turnover from to! Your skills and imagination, together we will innovate and reinvent the future of Travel note that rates. Flexibility and convenience report outlines Marriott International hotels worldwide and customers through final... Fam-Tastic from the Hotel Excellence report outlines Marriott International & # x27 ; s comprehensive employee training development. International & # x27 ; s comprehensive employee training and the annual Continuing Education are... And our latest news, openings and more or through Marriott 's worldwide Engagement. ( 'bell ' ) } } learned a lot about the finance as! Following browsers and devices be found by clicking on the agency owner/managers dashboard at hotelexcellence.marriott.com maintain! And ensure all requirements have been met owner/managers dashboard at hotelexcellence.marriott.com your IATA/IATAN/CLIA Card and/or photo identification and reservation check-in. Also accepted at check-in completed module ( s ) knowledge, skill ability.