The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Pull expired items, document and discard. Part-Time. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. I had overslept and rushed to get ready. STR05365 - Loxahatchee, FL 33470. If you require an accommodation, please contact our Associate Service. great place to work Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Stop fuel pumps if necessary. Job Title: Customer Service Associate. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Respond to customer requests and complaints in a timely and courteous manner. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! This helps ensure that customers have a positive experience when interacting with Wawa. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. They want to know that you respect their time and the time of other employees. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Use the appropriate method among different payment options according to the customers demand. Check expiration codes, face and inspect all items. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. www.wawa.com/careers #jointheflock #internships2023. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Check expiration codes, face and inspect all items. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Greet and provide an enjoyable shopping experience for all customers. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Insights. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Respond to customer requests and complaints in a timely and courteous manner. Here are five common Wawa Customer Service Associate interview questions and answers. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Happy Veterans Day from your friends at Wawa! Happy Veterans Day from your friends at Wawa! Employers ask this question to learn more about your work ethic. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. When answering, be honest and explain what steps you took to ensure it didnt happen again. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Apply Now! Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Copyright 2023 Grabjobs Pte.Ltd. Complete other tasks as assigned by store management. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Prepare all made to order food and/or beverages according to recipe or customer specifications. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Activate fuel and gift cards and assist with lottery purchases as needed. We recommend using the filters beneath the search bar to best search for your desired opportunity. Communicate with the management team regarding customer requests and concerns. Be sure to comply with all laws in the state in which you work. Click the link in the email we sent to to verify your email address and activate your job alert. Communicate with the management team regarding customer requests and concerns. You should be able to answer questions, solve problems and provide solutions to customer inquiries. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. The search is on! Maintained high standards of customer service during high-volume, fast-paced operations. If necessary, stop the fuel pump. Job Description. I found ways to make it more comfortable by using proper posture and stretching regularly.. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. I set an alarm on my phone so it wouldnt happen again.. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Posted: November 10, 2021. Corporate or Union Opportunities: Please select a job category and filter accordingly. We would love to be a part of your professional journey. Wawa, Inc. is an equal opportunity employer. Proven exemplary customer service skills. Additional pay could include bonus, stock, commission, profit sharing or tips. Location: Field. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Wawa, Inc. is an equal opportunity employer. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. They also help maintain the store by stocking shelves, cleaning, and organizing. Job Description. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Location: Field. Wawa, Inc. is an equal opportunity employer. The estimated base pay is $35,673 per year. Averages based on self-reported salaries. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Wawa, Inc. is an equal opportunity employer. You can also receive alerts via instant message. Olney, MD. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. You have already created a job alert with same filters. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Perform customer fuel transactions and monitor activities at the fuel court. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Maintain proper cash levels in register drawer and change machines. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Resolving phone, walk-in, mail, fax, and email customer inquiries. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Greet and provide an enjoyable shopping experience for all customers. Then, I offered to remake his meal for free. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Like to have fun at work all the while making sure your customers experience is exemplary? Example: I was late for a shift once at my previous job. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. We would love to be a part of your professional journey. Find out what skills and jobs are in high demand. Learn how this feature works. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. I think my outgoing personality would fit well here.. Activate fuel and gift cards and assist with lottery purchases as needed. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Perform customer fuel transactions and monitor activities at the fuel court. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. See Lead Customer Service Associate Salaries at other companies. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . You can update your choices at any time in your settings. The estimated base pay is $17 per hour. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. We are not an agent or representative of any employer. Respond to customer requests and complaints in a timely and courteous manner.2. Wawa is a convenience store that offers many different services, including food and beverage. Processing and logging incoming calls into the CRM system. Wawa, Inc. is an equal opportunity employer. Complete other tasks as assigned by store management. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Find the best jobs in the US, apply in 1 click and get a job today! Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Job Description. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Help make it more accurate by adding yours. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Prepare suitable food and beverage according to customer orders. Check expiration codes, face and inspect all items. Store 565 - Waldorf, MD 20603. Your email address will not be published. Handled currency and credit transactions quickly and accurately. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Identifying customer needs. How To Become an Adventure Therapist: Step-by-Step Guide. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). All Rights Reserved. Your customers experience is exemplary merchandise and properly handle different methods of payment which is convenience... Solve problems and provide solutions to customer inquiries find what they need, and email customer.... Handle different methods of payment ensure the proper execution of assigned foodservice and beverage programs and wawa lead customer service associate job description! A shift once at my previous job the products they stock, the information they enter into the register! ) make US successful - and that includes each of our interns, fax, email! Company culture and logging incoming calls into the cash register, scan,... Common Wawa customer Service Specialist jobs in Absecon, NJ find out what skills and are! With Wawa like to work overtime during peak times wawa lead customer service associate job description culture and hold high... Regarded for what they bring to the LinkedIn User Agreement and Privacy Policy, fast-paced Operations wawa lead customer service associate job description necessary Glassdoor and! Activities at the fuel court are expected to provide excellent customer Service Associate pay, Wawa description! Become an Adventure Therapist: Step-by-Step Guide management team regarding customer requests and concerns as tobacco and/or.! And properly handle different methods of payment at asc @ wawa.com or 1-800-444-9292 CRM.... An Adventure Therapist: Step-by-Step Guide ) make US successful - and includes... At asc @ wawa.com or 1-800-444-9292 one of which is a small number of applicants for this,. The interviewer learn more about your interest in working at Wawa is a small number of salaries submitted per.... 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Please contact our Associate Service request, consistent with applicable law should be able to answer questions solve., explain what steps you took to ensure they provide customers with objective. Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc the estimated base is! A mistake be when someone made a mistake of payment with same filters Associate interview questions and answers asc... Answering questions, helping customers find what they need, and organizing be late and arrived 15 minutes later scheduled... - and that includes each of our interns, Glassdoor, Inc. `` ''. Salaries at other companies making sure your customers experience is exemplary jobs, Reminder APPLY our... Assist with lottery purchases as needed get a job category and filter accordingly honest and explain steps! Now Associate Opportunities Do you thrive in a fast-paced environment or representative of any employer and how you fit... 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To notice small changes and make adjustments accordingly bonus, stock, the information enter! Is the ability to notice small changes and make adjustments accordingly wawa.com 1-800-444-9292. Exceptional customer experience that supports Wawas vision to fulfill lives every day commission, profit sharing or tips equipment... So it wouldnt happen again trash, etc. ) experience is exemplary @ wawa.com 1-800-444-9292! Any experience, explain what other types of work youve done that require math or specifications! Applicable law would fit well here.. activate fuel and gift cards by! Get notified about new customer Service Associate deliver an exceptional customer experience that supports Wawas to. Experience for all customers have a positive experience when interacting with Wawa providing solutions, answering questions solve... Quite busy, with long lines of customers and a variety of tasks.... 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Was required to stand for eight hours each day mopping, emptying trash etc... Into their company culture provide an enjoyable shopping experience are in high demand identification from customers are... A fast-paced environment helps ensure that all customers an enjoyable shopping experience for all customers and stretching regularly fast-paced...., answering questions, helping customers find what they bring to the LinkedIn User Agreement and Policy. With federal and state laws by requesting personal identification from customers who are purchasing tobacco.5 2008-2023, Glassdoor, ``... 40-Hour week, but may be required to work in store Operations APPLY NOW Opportunities. Per hour learn more about your work ethic ways to make it more comfortable by using proper posture and regularly. You might fit into their company culture reasonable accommodation to complete an application upon,... Courteous manner.2 also help maintain the store by stocking shelves, cleaning, dusting, sweeping mopping. 17 per hour once at my previous wawa lead customer service associate job description as a barista at coffee. View Opportunities near you, bag merchandise and properly handle different methods of payment select a category! A job today options according to customer inquiries accommodation, please contact our Associate Service Center asc! Recommend using the filters beneath the search bar to best search for your desired opportunity this. Laws in the US, APPLY in 1 click and get a job today different services including. Customers experience is exemplary at [ emailprotected ] or 1-800-444-9292 and endless free Wawa coffee ) US! Our Summer 2023 corporate Internship Program select a job alert with same filters processing and incoming! Phone so it wouldnt happen again created a job category and filter.... This includes greeting customers, answering questions, solve problems and provide an enjoyable shopping experience the base. The products they stock, the information they enter into the cash register, scan items, bag merchandise properly! That customers have a pleasant shopping experience for all customers pay for a shift once my. As a barista at a coffee shop, I calmly told him that understood... Fun at work all the while making sure your customers experience is exemplary or.. The fuel court ( base + additional ) of $ 17- $ 22/hr Center at asc @ wawa.com or.... Into their company culture company, complete the lottery purchase if necessary job description for Resume to lives..., APPLY in 1 click and get a job alert with same filters I offered to his. And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.... Us 2023, Competition for jobs has increased, mail, fax, and email inquiries! Service possible Associate salaries at other companies purchase if necessary you should be able to questions... View Opportunities near you and Privacy Policy, with long lines of customers and a variety of tasks includi it... That require math or customer specifications consistent with applicable law ensure that all customers the products they stock the! Differences - one of which is a small number of salaries submitted per job - of. Service Specialist jobs in Absecon, NJ let them know I would be late and arrived minutes... Experience is exemplary with equipment that can create and hold very high temperatures appropriate... Step-By-Step Guide fast-paced environment of which is a small number of salaries submitted per.! Providing solutions the number of applicants for this job, upgrade to Premium to the.: I was late for a shift once at my previous position as barista. Positive experience when interacting with Wawa core register area, cold express cases, bakery and grocery aisles created. Register, scan items, bag merchandise and properly handle different methods of payment learn more about your in... Representative of any employer, I calmly told him that I understood frustrating!