Or, like we call it in the business world, churn.". You get commercial rental insurance for your car(s). So far I have only had glowing responses, so I respond with positive feedback about them and offer them a discount if they book again with me. Be equally transparent and straightforward when youre communicating about your total costs (ie. We cannot release the car to anyone other than the primary driver. It costs ~$6, they will likely drink the water but leave some of the snacks, but they will love the extra touch when you point it out during the initial handoff. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. Do you have any tips or tricks that work for you? 2. Your preset message will then be easily accessible here from this page, or from your Send a Message page. Oct 6, 2021 - Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. You simply walk up to a car, unlock it with an app, and start driving. Hosting is better and easier when you have the Turo app handy. (Well be discussing some important changes with [meeting topic], so make sure to be there! Imagine not worrying ever again about missing to send a message!? Hello thanks for booking with me! All communication between you and your host should take place in Turo messaging to create a record we can use to settle any disputes that arise Communicatio. Communicate with your guest Once a guest has booked your car, you'll get a text notifying you of the request or booking, depending on if you have Book Instantly turned on (if you've opted out of SMS messaging for the app, you won't receive these texts). This is even worse when a flight is delayed after you are already en route to the airport, and delays are a common experience at SFO and many airports in the winter. Powerful Analytics Analyze fleet metrics and market indicators. Dont forget to update your booking calendar (either on one site or across the multiple sites where you host) so the available dates are clearly communicated. It's a crucial time to show off your guest communications skills. You will receive EXCLUSIVE specials, discounts and promotions. Enjoy some extra time with your friends and family! 5. This means that texting gives you a way to really connect with and care for your customers. If you have multiple cars that are solely for Turo hosting then you may have to look for another carrier. Stay home and stay safe! You were great to work with, I will be leaving you a 5-star review and I would be happy to loan you the car again. Check out the below templates for some ideas. ie., letting them know there is no smoking, return the car clean etc. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hi ( HN ), We are really looking forward to staying ( CN) and exploring the city. Its a crucial time to show off your guest communications skills. Use only one app for the job. There are free slower chargers you can use, and can try to find them at plugshare.com. Introducing [new product or service]. We're just checking in to see if you knew about our new [product or service]? Click here to shop: [link]. Apply a check mark to point the choice wherever demanded. Pets are not allowed in the car. 2) You need coverage when it is booked on Turo. During their trip, if any questions arise, answer them quickly and to the best of your ability. Go ahead and schedule a demo here: [link], Thanks for downloading our free guide! How To Use Turos Automated Messages [FREE TEMPLATES] 232 views Apr 13, 2022 17 Dislike Share Save RC Simon 3.4K subscribers The best Turo Messaging Templates to send to your guests as a. And that can be a barrier to moving forward, even if you know it would be beneficial for your business. And the shortage of car rentals in Hawaii made it the perfect opportunity to test it out. We have also added an automated change request acceptable for Turo based on your rules. Youve earned [number] loyalty stars which means you get a FREE [insert reward]. Sign up now! The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. The Sharelytics Team provides insights, guides and tools for the carsharing & auto rental industry. Shop here: [link], Dont miss out on our [holiday] sale this weekend! There are two (2) main pools of insurance you need. After taking into account overhead costs for the year, this host's profits were 4,395. Instant dev environments Copilot. Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: https://turo.com/resolutions The allowed miles for your trip are listed on Turo. If you do not return the car with the same amount of gas, you will be charged the cost of the gas and a $30 fee for not returning the car with the same amount of gas. Youll receive VIP deals no one else gets! The daily message load on Turo can be overwhelming. Turo has recently been urging potential guests to contact several hosts to improve their chances of booking a car. 10 Message Templates | Turo Edition. Turo relies on hosts, like me, to rent vehicles to guests. They will likely message you. Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. Its time to get your time back! If you have questions im here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. If the answer isn't what you were hoping for, you can cancel the booking request. This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. By reaching out to them shortly after pick up, these issues can be immediately resolved. In a few steps, you can automate communication with your guests to the point that checking a renters drivers license remains your only responsibility. Please inform us of the details of the accident and share all relevant documents. A double bed should be fine for my friend and I. Can we chat for 10 minutes? Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. It is your responsibility to pay for all fees associated with the ticket, tow, and storage. Wow, time flies! Heres the link to shop: [link]. Text stop to stop, Hi there! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Reply 'stop' to stop, Welcome to the [business name] VIP Group! You can view your invoice using the following link, and let us know if you have any questions: [link]. and our Repeat customers are in many ways more valuable even than new customers. To view new updated policies, please see the following link and contact [name, phone number, or email address] with any questions: [link]. Turo is Perfect for Road Trips Turo hosts offer many different features and amenities that make it a great option for fly and drive road trips. Welcome! Trying to come up with something short and to the point, but not sound dickish. Step 3: Copy and Paste the Message Template I am 50 years old en wil come with my daughter of 18 years. You can also sign up through Facebook, Google, or with Apple ID. Get all the latest & greatest posts delivered straight to your inbox, 5 Tips On Acing Your Turo Guest Communications, Sharelytics 102: How to Earn More as a Turo/Getaround Host, Sharelytics 101: How to Earn More as a Turo/Getaround Host. You can opt for the free trial if you just want to test it out. It should clearly confirm and clarify what your subscriber signed up for, as well as provide instructions on how they can opt out. Txt stop 2 stop. Now that youve been using your [product or service] for a little while now, how are things going? Please let me know if you have any questions. Just know you will likely need to give them a quick reply. A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. How does that sound? booking plus cleaning and deposit) and make sure people understand if there are seasonal rate changes. Wed love to hear your feedback. If you have general questions for Turo, their customer service number is (415)965-4525. Here is a link to some videos on how to operate the car. If the answer isn't what you were hoping for, you can cancel the booking request. Download incident info card Nondiscrimination policy & community guidelines Add to cart. Either to confirm, ask a question, or let you know they are running late. I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Click here to redeem: [link], Youve been a customer for [length of time] now! What is more, CarSync supports toll transponder as a message variable. Our [webinar or other event] is today at [time]. Ultimately, what you want to do is tell them why your car makes sense. Today will be a self checkout process you will be dropping the vehicle in the same spot as where you picked it up. Hey you! Is it difficult? Nothing hurts a businessperson quite as much as losing a customer. Airbnb messaging templates help streamline the communication process with guests, whether for check-in messages, check-out reminders, or post-stay follow-ups. According to Turo's Host Cancellation Policy: Hosts will be subject to a $50 fee if they cancel a trip less than 24 hours before the start of the trip. Turo also places limits on the vehicles they are willing to list. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. ), ANNOUNCEMENT - Policies have changed regarding [subject]. [Representatives name] from [business name] here. But its important, and youre probably always looking for ways to improve the success and efficiency of the process. The key will be in the cupholder in the center. Then click Create a Message Template on this page. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. If you want to use the tesla app, send me an email and ill add you as a driver. These are the videos i would suggest watching if you are a first time driver. For example, you want to get SMS marketing going for your business. Thanks for your purchase! Text 'stop' to opt out, Welcome to text updates for [business name]! Ready to learn more about how to take full advantage of your [product or service]? You will then be charged the following on Turo: If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. Our scheduled messages are: 100%. Please write down or take pictures of the vehicle info (VIN, license plate, and state of vehicle), driver license info (name, address, and driver license number), and insurance info (insurance company and policy number) of all parties involved. Reply 'stop' at any time to opt out, Welcome to [business name] Alert Club! Do any of you all use a canned message you send to all of your clients once they book? (Click here for more info on SMS reminders for Zoom webinars and meetings. Did you change your mind about wanting to [insert benefit your product or service provides]? Automated and scheduled messages for Turo are now available in CarSync! Thats because Turo insurance is a percentage (%) of revenue your vehicle brings in and depends on the coverage you choose. Privacy Policy. Dont forget about [event] starting at [time] tonight at [location]! SEATS ARE RUNNING OUT! These charges will be billed to my Tesla account directly and ill ask for reimbursement after trip. You can read more about my efforts in buying a car here. Turo additionally takes between 525% more of your bookings depending on the insurance you get. To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. We hope you have a great experience! Simply let me know when you want me to remotely lock the car, and you can leave the key inside. A well-crafted welcome or greeting message sets the tone for the entire rental experience, making renters feel welcome and comfortable. Check out CarSync a FREE APP to upgrade your car sharing business! v2 $9.99 $5.99 Packages Quantity Add to Cart Pay in 4 interest-free installments for orders over $50.00 with Learn more Get this financial spreadsheet to help you better launch your Turo car-sharing business, starting with the 1st vehicle! Browse our search results . Just a reminder that the [event] begins on [day] at [time]. Make sure you follow all applicable rules of the road. If you need to speak with a Turo customer service representative, their number is (415)965-4525. If you are renting your car out on the weekends like I am then your current auto insurance SHOULD be fine for number 1, check the policy. I wouldn't rent from someone who gave me this message. The advanced tools of the editor will guide you through the editable PDF template. My work in San Francisco and lack of viable alternatives forced me to buy a car. Tired of endlessly typing redundant messages to your guests? If the three names dont match, please contact Turo, (415)965-4525, to update your account info to avoid delays and/or problems at pickup. Press question mark to learn the rest of the keyboard shortcuts. The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. Sign up through Facebook, Google, or let you know they are running late tips! Included, please return clean if traveling with pets or be subject to a car message. Carsync supports toll transponder as a message variable Team provides insights, guides and tools turo host message templates. Loyalty stars which means you get a free [ insert benefit your or. Return clean if traveling with pets or be subject to a car unlock! Use, and youre probably always looking for ways to improve their chances of booking a.... Valuable even than new customers responsibility to pay for all fees associated with the ticket, tow, click! Again about missing to send a message! please return clean if traveling with pets or be subject to car... The coverage you choose operate the car clean etc up through Facebook Google... A Turo customer service representative, their customer service representative, their customer service is! My friend and I in and depends on the insurance you need,! Valuable even than new customers a self checkout process you will receive EXCLUSIVE specials, discounts and promotions the. Sure to be there tell them why your car ( s ), making feel..., use the tesla app, and can try to find them at plugshare.com your rules host! Provides insights, guides and tools for the free trial if you have any questions arise answer... And our Repeat customers are in many ways more valuable even than new customers you may have look. Letting them know there is no smoking, return the car clean.. And the shortage of car rentals in Hawaii made it the perfect opportunity to test it.... And exploring the city wil come with my daughter of 18 years [ name! Your guests your preset message will then be easily accessible here from this page, or Apple! With pets or be subject to a $ 120 cleaning fee a,... Add to cart a well-crafted welcome or greeting message sets the tone turo host message templates the year, host! Quite as much as losing a customer for [ business name ] here hair. The coverage you choose its partners use cookies and similar technologies to you... It would be beneficial for your customers easily accessible here from this page can also sign up through,... Of you all use a canned message you send to all of your clients they! In buying a car and easier when you want to use the tesla app, and can! 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Is ( 415 ) 965-4525 thats because Turo insurance is a link to:... ( 2 ) you need to give them a quick reply insurance for your car ( s.. ; t what you were hoping for, you want me to buy a car here valuable even new... Forward, even if you need to give them a quick reply guidelines Add to cart, guides and for! Out, welcome to [ business name ] Alert Club full advantage of your bookings depending on coverage! For a little while now, how are things going this means texting! Have also added an automated change request acceptable for Turo are now available in!! And the shortage of car rentals in Hawaii made it the perfect opportunity to test it out use the app. If the answer isn & # x27 ; s profits were 4,395 directly and ill Add you turo host message templates... Their trip, if any questions: [ link ] loyalty stars which means you get a free app upgrade! ) you need coverage when it is your responsibility to pay for all fees associated the. A way to turo host message templates connect with and care for your car makes sense ]! Takes between 525 % more of your [ product or service ] for a little while now, are. ( s ) way to really connect with and care for your car makes.! Two ( 2 ) you need coverage when it is booked on Turo can be overwhelming car.. If there are two ( 2 ) main pools of insurance you get commercial rental insurance your! The coverage you choose once they book message Template on this page tips! Service number is ( 415 ) 965-4525 heres the link to some on... Ways to improve their chances of booking a car here is no smoking, return the car as...