I followed all of the necessary steps and entered the new code. This might happen if the cardholder is in poor standing or has ceased using the account, in which case the issuer may decide to terminate the relationship and not send a new card as a result). Enter and verify your email address Login If she has any further concerns, please have her call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. I submitted all required information and received an email confirming receipt of my documents and request. This offer is good only in the United States of America and Puerto Rico. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. After attempting to use the debit card we discovered that the card was expired. Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. How do I use my Rewards Card to make purchases? Please understand that Experian policies change over time. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. As usual, I order a years supply of contact lens. Typically, you'll find a toll-free number you can call to discover your balance. Steps to Take if You Are the Victim of Credit Card Fraud. Bottom line is I never received the email to get the rebate. If you didn't' receive a code or instructions, contact the retailer. We regret that **********************;had a less than optimal experience with our rebate process. We regret that Ms. **********;had a less than optimal experience with our rebate process. After the "Valid Thru" date has passed (8 years from time of purchase), please do not use your American Express Reward Card. My optometrist also told me to watch for an email that it usually goes into your spam folder. I will not be ordering Alcon contacts next year. That will ensure you're not at risk of credit card fraud if someone finds the card in the trash. You will be logged out of your current session and any unsaved data will be lost. Go to the Username tab and select the Forgot Your Password? link. Your credit card issuer tracks your card's expiration date, and it will send you a replacement card about a month before that date. If you've not been claiming your rebates for these reasons, worry no more. NOW IREAD THAT IF IT IS EXPIRED TOO BAD. You must activate your card and choose a PIN prior to usage. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. Experian's Diversity, Equity and Inclusion. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. Contact customer care. This should be no different than if you were to use any other debit or credit card. For questions call: 1-833-735-0037. Other. You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. via phone or web support. 30 complaints closed in the last 12 months. No. "What Is the Difference Between a Prepaid Card, a Credit Card, and a Debit Card?" Some of the offers on this page may not be available through our website. Choices. Accessed March 24, 2020. Apply for credit cards confidently with personalized offers based on your credit profile. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. So, I called the sales representative again. Here's a selection of Visa Gift card issuers where you can check your balance online: This year, I got busy and forgot about filing the claim right after the receipt date. To continue your session, select stay Logged In. When you use and access the Service, we may place cookies files in your web browser. Chauncey grew up on a farm in rural northern California. Log in with your digital token to access your payment. Alcon values each customer and strives to deliver excellent customer service. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. CVV Number. Credit cards expire for security reasons and to manage routine wear and tear. Its a scam!!! Ms. **********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. I could not access my virtual rebate card. When you receive your new credit card, the issuer will send you a document explaining the card's terms and conditions. If you would like to learn more about cookies in general, you may visit. Gift card funds must be good for at least five years under federal law, and some states laws give you more time. Cookies do not harm your computer. Once you have done this, your transaction should be complete. Based on the information received from our Rebate Vendor, a new rebate card has been issued. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. A. Alabama. We will never do business with this company again. Rebate will be paid in the form of an Alcon Visa prepaid card. How does a personal loan impact your credit score? Alcon takes reports of complaints from our customers very seriously. BBB Business Profiles may not be reproduced for sales or promotional purposes. Something went wrong. Card. Click on a logo to view patient copay details. I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. Rather than insinuate I'm trying to get one over on them, I feel as if they hassle their customers over their rebates with the hopes that they will get bored of the game and they won't have to give them their money. More often today they are using rebate debit cards. Credit cards expire at the end of the month written on the card. Protecting your identity while online shopping, Removing your info from people search sites, Balance transfer vs. debt consolidation loan, Applying for a credit card with bad credit, Reasons for a denied credit card application, Easiest credit cards to get with fair credit. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. He remains most at home on a tractor, but has learned that opportunity is where he finds it and discomfort is more interesting than complacency. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. All three of my photos were perfect. The CFPB updates this information periodically. $3 Fee Per Card (No-Fee promos offered during year) Register your card at GoCardServices.com in order to make purchases online or by phone, and to view your balance and transactions. We do not endorse the third-party or guarantee the accuracy of this third-party information. This offer is not valid for any person who is 65 years of age or older without commercial insurance. share. 111 total complaints in the last 3 years. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Alcon takes reports of complaints from our customers very seriously. 2023 AT&T Intellectual Property. Paid about $500 for contacts from my optometrist on the same day of my appointment to get the $100 rebate only to have Alcon reject my rebate due to not meeting the conditions of the offer. Our Mission: To Deliver the Best Prices, Anywhere. I though I had lost my reward card, I found it today only to discover it was expired. "What Is My CVV Number and How Do I Find It?" . I forgot about the rebate over time and when I was able to find the email recently, so that I could collect my rebate, the link to access the rebate had expired. Their help desk is rude, the sales representative accomplished nothing, and overall, this program operates in a manner that seems fraudulent. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. Based on the information received from our Rebate Vendor, they have resubmitted the rebate card. Visa. I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. If the original email came through successfully, why wouldn't the second email come through? Forgot your password? Any automatic subscriptions or recurring payments tied to a credit card will have to be updated by the cardholder once a credit card expiration date passes and a new card is issued. I watched for a while and forgot about it. Are you making the most of any rewards or benefits it comes with? If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Any funds on the rebate card that have not yet been used will still be available for purchases made at a later point. Avoid this fee by using your gift card at least once every 12 months. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. Recycling the special plastic used for credit cards (called PVC) with a recycler like Earthworks System offers a helpful way to help keep waste down. Eligible, commercially insured patients may pay as little as $30 in out-of-pocket expenses for ROCKLATAN, Eligible, commercially insured, patients with coverage may pay as little as $40 in out-of-pocket expenses for EYSUVIS, Eligible, commercially insured patients may pay as little as $60 in out-of-pocket expenses for INVELTYS. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. 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